Legal

Privacy Policy

Last updated: October 13, 2026

Window & Door Design, Inc. ("we," "us") operates windowdoordesigninc.com. This policy describes what information we collect, how we use it, and the choices you have.

1. Information we collect. When you request an estimate or contact us, we collect the information you provide: name, email address, phone number, project address or zip code, and your message. Our website may also collect standard technical information (IP address, browser type, pages visited) through cookies and similar technologies.

2. How we use it. We use your information to respond to your inquiry, schedule and manage estimates and projects, communicate with you about your project, and improve our services. We do not sell your personal information.

3. Text messaging (SMS). If you provide your mobile number and agree to receive text messages, we may text you about your estimate request, appointment scheduling and reminders, project updates, and customer care. Message frequency varies. Message and data rates may apply. Reply STOP at any time to unsubscribe, or HELP for help. See our SMS Terms & Conditions for full program terms.

4. No sharing of mobile information. Your mobile phone number and your SMS opt-in consent are not shared with, sold to, or rented to third parties or affiliates for their marketing or promotional purposes. Text messaging originator opt-in data and consent are not shared with any third parties.

5. Service providers. We use trusted service providers (for example, scheduling, customer-communication, financing, and website-hosting platforms) to operate our business. They process your information only on our behalf and under confidentiality obligations.

6. Data retention. We keep customer and lead information as long as needed to serve you and meet legal and warranty obligations, then delete or anonymize it.

7. Your choices. You may opt out of texts (reply STOP), unsubscribe from emails (link in any marketing email), or contact us to access, correct, or delete your information.

8. Contact. Window & Door Design, Inc., 7610 Lee Hwy, Suite 105, Chattanooga, TN 37421 · (423) 762-6651.

9. Changes. We may update this policy; the current version is always on this page.